Start a new inventory
Create a new inventory session, then scan barcodes or enter barcode values manually if scanning is unavailable.
Support
Inventory Tracker Support
This page is publicly accessible and does not require login. For help with Inventory Tracker, email support@deepsolutions.net. We aim to respond as soon as reasonably possible.
Common tasks
Short help notes for everyday use.
Continue an existing inventory session
Open a saved session to review existing counts and continue adding scans.
Adjust item quantity
Open an inventory line and edit the quantity when a count needs correction.
Delete an incorrect scan
Remove an incorrect line or scan event before exporting the inventory results.
Export CSV
Use export to create a CSV file, then save or share it through the options shown by iOS.
Enable camera permission if scanning does not work
Check the device settings for Inventory Tracker and allow camera access. The camera is used only to scan barcodes.
FAQ
Answers to common Inventory Tracker questions.
How do I start a new inventory?
Create a new inventory session and begin scanning barcodes. If camera scanning is unavailable, use manual barcode entry.
Can I continue an inventory later?
Yes. Inventory sessions can be saved and reopened so you can continue counting later.
Can I fix an incorrect scan?
Yes. You can manually adjust quantities and delete incorrect scans before exporting.
Where is my inventory data stored?
Barcode values, quantities, inventory sessions, and CSV exports are stored locally on your device unless you choose to export or share them.
How do I export to CSV?
Use the export option in the app. The CSV file is then handled by the saving or sharing destination you choose.
Why does the app need camera access?
The camera is used to scan barcodes. Camera images are not stored or uploaded.
Before sending support files
Please avoid sending sensitive inventory data unless it is necessary for support. If you send a CSV file, remove anything you do not want to share.